CHOCOLATE on top – THAT’S HOW WE ARE

Always going the extra mile is our guiding principle – the chocolate on the pillow, the extra mile in the project, the warmth in communication or the personality in service. This attitude characterizes the team in the hotels and at the Cologne headquarters.

We believe in the magic of small things. It’s the little things that are remembered, the seemingly insignificant gestures that we inspire with and that put a smile on the face of the person we’re talking to.

Two guests are welcomed by a receptionist in a modern hotel.
A smiling woman with a wine glass talks to another person while a waiter stands in a restaurant.

Establishing true hospitality

The core of our brand

Hospitality that comes authentically from the heart. Hospitality that expresses genuine joy. Cordiality, because personality counts.

We anticipate what our guests want, prepare ourselves and try to respond to individual requests. Every day, we create positive experiences for our guests in the hotel, for suppliers, service providers and for our colleagues – because we treat everyone like guests.

Sustainable

with full power

We act today and think about tomorrow.

We think in the interests of our guests, business partners and colleagues and act responsibly. We welcome innovation, believe in teamwork and meaningful tasks, in swarm intelligence and cooperation.

Acting responsibly towards all stakeholders also includes our Group-wide sustainability strategy. This bundles our efforts and measures towards sustainability in the areas of ecology, social affairs and economy. The GSTC-compliant GreenSign Level 4 certification reflects the genuine implementation of our sustainability ideas.

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Our success story

A man in a suit holds trays of burgers and fries in a hotel kitchen.

Career with the Chocs

What does it mean to be part of our team? #oneofthechocs. Joy, honest communication and helpfulness. We foster open and respectful communication. Our flat hierarchies promote respect, equality, responsibility and decision-making. We welcome initiative and the motivation to contribute ideas.

Our aim is to be a long-term and attractive employer – fair pay, team development and appreciation are a matter of course. We invest in employee health with numerous campaigns and benefits.

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DO YOU HAVE ANY QUESTIONS? WE ARE HERE FOR YOU